Buy Used and New Michael Applegarth Books

How to Take a Training Audit (Practical Trainer S.)

by Michael Applegarth

ISBN 13: 9780749404291

Format: Paperback (120 pages)
Publisher: Kogan Page Ltd
Published: 30 Jun 1991

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The Call Centre Customer Care Pocketbook (Pocketbooks)

by Michael Applegarth, Keith Posner

ISBN 13: 9781903776339

Format: Paperback (112 pages)
Publisher: Management Pocketbooks
Published: Jan 2005

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